Wednesday, November 21, 2007

Twen, Twen, Twenty-two

Glasgow 22 made a brief appearance today for some visiting dignitaries.
The current issue of 'Contact' makes very disturbing reading with visitor numbers and thus revenue in decline. My suggestion is that a Board Member is made responsible for 'The Visitor Experience' and nothing else. Customer Care should be second only to Safe Working. We have high standards and procedures regarding safety but I am not aware of aything formal on Customer Care. Standards vary tremendously from excellant to non-existant.
Monitoring systems followed up by actions are required to ensure that all our visitors receive acceptable standards. To concentrate minds we should reduce the admission price by £1 for every door that is closed and any visitor leaving with a genuine grievance within our control should get their money back.


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Thursday, November 15, 2007

A Beautiful November Day

It was a beautiful day today with the sun shining out of a clear blue sky so I went for a short walk at 1 o'clockish.
1. Some of the trees on the Woodland Walk now have red paint marks on them. I don't know why.
2. Two of the BTCV team at work.
3. The Children's Play Area had been receiving attention earlier in the day.
4. Not a tram or a volunteer in sight.



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Conservation


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Wednesday, November 07, 2007

November


1. Leaves on the line.
2. The Outside works team have been tree lopping at Wakebridge. GMJ and the flat truck are used as transport.
3. It was warm enough today for the Workshop door to be open revealing Leeds 399 and Blackpool 40.
4. I have been helping to sort out small exhibits in the Library and came across this artifact. It appears to be some form of ticket cancelling machine. Can anyone identify it?


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Sunday, November 04, 2007

Wednesday, October 31, 2007

1875

This is a horse tram timetable for February 1875.


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Tuesday, October 30, 2007

Museum Closed

What a difference a week makes! Last week three trams were running fully laden. This week the Museum is closed on weekdays.
1. The Outside Works team with diesel engine GMJ.
2. Berlin 3006 enjoying a well earned rest in the workshop.
3. Five o'clock and it is going dark. (I think there must be some specks of dust on the camera lens.)


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Friday, October 26, 2007

Tuesday, October 23, 2007

KY52 HXR

Today was a beautiful sunny Autumn day and it is also school half term week so three trams were needed cater for the visitors. Despite the comments on my Leeds post, I still think we should offer as wide a variety of trams as possible.
1. Workshop staff enjoying a tea break in the sunshine.
2. Blackpool & Fleetwood 2.
3. Sheffield 74.
4. Glasgow 22.



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Thursday, October 18, 2007

Wakebridge

1. Looking south.
2. Looking north from the view point at the top of the steps.
3. Leeds 180 entering Wakebridge from the north.
4. Wakebridge in August 1977.



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Friday, October 12, 2007

Sheffield & Paisley

1 & 2. Sheffield 510 has been moved into the workshop - seen from the entrance door and the viewing gallery.
3. Fifty years or so in Paisley with Paisley tram 68 and Western SMT bus (Western operated many bus services in and around Paisley).


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Tuesday, October 09, 2007

Lunch Time

All these pictures were taken between 12:30 and 1:30 today.
1. Today's trams were MET 331 and Leeds 399.
2. Cardiff 131's underframe.
3. Jan posting a letter.
4. Evacuee children boarding 399.



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